This Privacy Policy explains how The Bubbles Network ("we", "us", "our") collects, uses, stores and discloses personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). It applies to personal information collected via our website and the Google Forms we use for sign-ups, applications and other form-based data collection.
We may collect the following personal information when you interact with our Google Forms, email us, or otherwise provide information to us:
The primary means of collection are:
Under POPIA, we process your personal information where we have a lawful basis to do so. For data collected through our Google Forms, the primary legal basis is your consent — by submitting the form you are consenting to the processing described here. We may also process information where necessary for our legitimate interests (for example, to manage the service and communicate with you), or to comply with legal obligations.
We use personal information for purposes including:
We use third-party service providers to process data on our behalf. Notably, Google (Forms) stores responses and may process data in locations outside South Africa. You should review Google's Privacy Policy at https://policies.google.com/privacy and Google's Data Processing Terms.
Where personal information is transferred outside South Africa, we will ensure appropriate safeguards are in place (for example, contractual protections). If you need details on specific transfers, please contact us (see contact details below).
We retain personal information only as long as necessary to fulfill the purposes described above or to comply with legal obligations. For most form responses, we retain data for up to 3 years unless you request deletion sooner or a longer retention is required for legal reasons.
We implement reasonable administrative, technical and physical safeguards to protect personal information. While we aim to protect your data, no method of transmission or storage is completely secure — we cannot guarantee absolute security.
You have rights in relation to your personal information, including:
To exercise any of these rights, please contact our Information Officer using the details below.
If you are not satisfied with our response to any request or complaint, you may lodge a complaint with the Information Regulator of South Africa. General information about the Information Regulator is available at https://inforegulator.org.za/.
Our forms are not intended for children under 13. If you believe we have collected information from a child under applicable age limits without appropriate consent, contact us and we will take steps to remove the data.
We may update this policy from time to time. We will post the updated policy at this location and update the Effective Date above.
If you have questions or wish to exercise your rights, contact our Information Officer:
Information Officer: The Bubbles Network
Email: bubblesnetworkapp@gmail.com
Address: Germiston, Gauteng